Smart rTMS Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with us.

Introduction

We collect and process personal data in accordance with applicable data protection laws, including the UK Data Protection Act and the General Data Protection Regulation (GDPR). This Privacy Policy explains how we handle your personal data when you visit our website, use our services, or engage with us.

Who We Are

Smart rTMS Ltd is a healthcare provider specializing in Transcranial Magnetic Stimulation (TMS) therapy. We provide mental health treatments, and the data controller for any personal data you provide is Smart rTMS Ltd.

Data Collection

We collect the following types of personal data:

• Personal identification details: Name, contact information, date of birth
• Health information: Medical history, treatment details
• Transaction details: Payment card information, booking details
• Communication data: Emails, messages, customer service interactions

Legal Basis for Processing Data

We process personal data on the following legal bases:

• Consent: When you give us explicit permission to process your data.
• Contractual Obligation: To fulfill our agreement with you for services and treatment.
• Legal Compliance: When required to comply with legal obligations.
• Legitimate Interests: For activities such as improving our services or sending promotional content.

Data Usage

We use your personal data for the following purposes:

• To provide healthcare services and manage appointments.
• To respond to queries, feedback, or complaints.
• To send communications regarding services, products, and offers that may be of interest to you.
• To comply with legal obligations, such as reporting treatment outcomes or handling fraudulent activities.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. At the end of the retention period, we will either delete or anonymize your data.

Data Sharing

We may share your data with trusted third parties, including healthcare providers, payment processors, and marketing partners, to fulfill our service delivery and marketing efforts. These third parties are contractually obligated to handle your data in accordance with this policy.

Your Rights

• Access the personal data we hold about you.
• Correct any inaccurate or incomplete data.
• Request the deletion of your personal data.
• Withdraw consent for processing your data.
• Object to certain types of data processing, such as direct marketing.

To exercise your rights, please contact us via the details below.

Data Security

We take data security seriously and implement various security measures to protect your personal data, including encryption, access controls, and regular security audits.

Contacting Us

For any questions regarding this Privacy Policy or to exercise your rights, please contact us:

Email: info@smarttms.co.uk
Address: Smart rTMS Ltd, 9 Cirencester Business Park, Tetbury Road, Cirencester, GL7 6JJ

Cookies Policy
Last updated: March 2025

This Cookies Policy explains how Smart rTMS Ltd uses cookies and similar technologies on our website. By using our website, you consent to the use of cookies in accordance with this policy.

What Are Cookies?

Cookies are small text files placed on your device to store information that allows our website to function efficiently and provide personalized experiences.

• Essential Cookies: These are necessary for the functioning of the website, such as for security or logging into your account.
• Analytical Cookies: These cookies track usage patterns to help us understand how visitors use the website. This helps us improve site performance and content.
• Functional Cookies: These cookies remember your preferences, such as language settings or location.
• Targeting Cookies: These cookies are used to deliver personalized advertisements based on your interests.

Managing Cookies
You can manage your cookie preferences through your web browser settings. Most browsers allow you to block or delete cookies, but doing so may affect the functionality of our website.

Third-Party Cookies
We may use third-party services, such as analytics or advertising partners, who may place cookies on your device. These cookies are governed by the third parties' privacy policies.

Changes to the Cookie Policy
We may update this Cookies Policy from time to time. You can always check the date at the top of this page to see when it was last updated.

Contacting the Regulator
If you believe we have not handled your personal data correctly, or if you are dissatisfied with how we’ve responded to your request, you have the right to file a complaint with the Information Commissioner’s Office (ICO) in the UK. You can reach them at:

Website: www.ico.org.uk/concerns
Phone: 0303 123 1113

If you are based outside of the UK, please contact the relevant data protection authority in your country of residence.

Final Notes
We hope this policy provides clarity on how we handle your data, and we remain committed to ensuring your privacy is protected. If you have any questions, don't hesitate to contact us.

Last updated: March 2025

What is TMS and accelerated TMS?

TMS therapy, including accelerated protocols, is typically performed under the supervision of a trained healthcare provider and involves placing an electromagnetic coil on the scalp to deliver targeted magnetic pulses to specific brain regions. The pulses induce electrical activity in the brain, which can help modulate neural circuits and alleviate symptoms associated with certain neurological and psychiatric disorders.

Accelerated TMS describes having more than one TMS session in a day.

How many sessions can I have in a day?

The number of Transcranial Magnetic Stimulation (TMS) sessions that can be administered in a day with accelerated TMS can vary based on individual factors, treatment protocols, and clinical considerations. Generally, accelerated TMS involves multiple sessions in a single day, allowing for quicker treatment compared to the standard TMS treatment of single daily sessions.

In some accelerated TMS protocols, patients might receive two to three sessions per day, while in more intensive protocols, the number of sessions could be higher. However, the specific number of sessions and the duration of treatment depends on the specific condition being treated, the patient’s response and tolerance to the treatment and recommendations from medical professionals.

Most treatment sessions take 30 minutes.  The gap between sessions needs to be a minimum of 30 minutes.

Can accelerated TMS help treat depression?

Research shows accelerated TMS to be an effective, safe treatment for depression. NICE approved TMS for depression in the UK in 2015 and noted a “consistently positive outcomes in many studies and a good safety profile… commentary from patients was positive and they described significant benefits to their quality of life including the advantages for some patients of being able to stop oral antidepressant medications”.

We offer accelerated TMS for depression as it has shown to be a convenient option for those seeking hope for the rapid relief of symptoms. Accelerated TMS delivers the benefits of traditional TMS for depression, but in a shorter time frame.

Please note, bipolar is not suitable for accelerated TMS treatment.

Why would I have accelerated TMS?

It speeds up treatment, meaning the number of times you have to travel to clinic is reduced.  This means that treatment can be scheduled into a holiday, half term etc., reducing the inconvenience of treatment.

What are the benefits of accelerated TMS treatment?

1. Faster Relief:
   The primary advantage of accelerated TMS is the potential for faster symptom relief. By condensing the treatment schedule and delivering multiple sessions in a day, patients may experience improvements in their symptoms more rapidly compared to the standard TMS protocol, which usually involves daily sessions over several weeks.
2. Convenience and Compliance:
   Accelerated TMS may be more convenient for some patients, as it reduces the overall treatment duration. This could potentially improve treatment adherence and compliance, especially for individuals with busy schedules or limited availability for regular treatment sessions.
3. Reduced Disruption:
   Shortening the treatment period with accelerated TMS could lead to less disruption to daily life, as patients spend fewer weeks undergoing treatment. This could be particularly beneficial for patients who need to return to work or other responsibilities sooner.
   Does it increase effectiveness of TMS treatment?

While accelerated TMS may offer certain advantages, it’s important to note that its effectiveness and appropriateness depend on the specific condition being treated and individual patient factors.  It has been shown to be just as effective as “normal” single daily TMS treatment.

Is Accelerated TMS right for me?

It’s important to note that while accelerated TMS has potential advantages, it may not be suitable for all patients or conditions. The decision to pursue accelerated TMS should be made in consultation with our clinican who will assess your medical history, treatment needs, and response to therapy. TMS, whether standard or accelerated, should always be administered under medical supervision to ensure safety and efficacy.

What should I expect at my accelerated TMS treatment sessions?

The TMS sessions are the same as for standard TMS, usually lasting 30 minutes.  Find out more about what to expect.

How long does accelerated TMS take each day?

Each session is 30 minutes and a minimum break of 30 minutes is necessary between sessions. The number of sessions per day that your prescription stipulates will determine how long you will be in clinic. The gap between sessions can be spent in waiting in reception or at a nearby cafe.

Is accelerated TMS covered by insurance?

TMS for treating depression is covered by most insurers. However, not all insurers allow multiple TMS sessions in a day, please check with our patient advisor or your insurance provider.